Oh dear! Your HVAC unit is having trouble and, of course, it seems to be the hottest day of the year here in Rockwall, TX. You’re going to need to hire an HVAC contractor ASAP to get it taken care of.

However, don’t let your need for speed rush you into hiring a bad contractor. There are plenty of charlatans out there looking to take advantage of your situation. 

You can help protect yourself by vetting a potential HVAC contractor with a few simple questions. Keep reading to learn what they are!

What Manufacturers Do You Use and Why?

Ideally, an HVAC business should work with a few brands of HVAC equipment. This allows you a bit of choice so you can pick the unit that best serves your needs. 

Also, find out why the company has chosen to work with the brands they offer. If they’ve thoroughly done their research, they should be able to give you an intelligent and reasonable answer.

What Is Covered by the Warranties/Guarantees?

HVAC professionals typically offer a guarantee on the work they do. Additionally, the manufacturer will offer a warranty covering the function of the unit itself. 

However, warranties and guarantees usually come with a few exclusions or conditions. For example, if you try to service your HVAC unit yourself in case of a problem, you may void the manufacturer’s warranty. Or in some cases, you may need to sign up for the HVAC company’s service plan to keep the guarantee valid. 

What Is Included in the Quote?

Sometimes, somewhat disreputable HVAC contractors will “fail to mention” certain aspects of the repair work in the quote they provide. You find out about them later when you’re being handed the final bill. 

Or they might not replace all the old components of a system, which can lead to failure again in the near future. The idea is that you’ll be calling them up again, perhaps to make an even more expensive repair. 

Make sure that everything is explicitly laid out in the quote and that you understand what you’re paying for. 

What Are My Payment Options?

HVAC repairs, especially if you need a new system, can be a large bill that you’re not prepared to pay. Of course, you can’t be sitting around without an HVAC unit while you get together the money to pay for a new one. Reputable HVAC companies typically offer payment plans that allow you to pay for the system over time. 

Even if they don’t have a payment plan, find out if they accept credit cards. Being able to charge it might be just the help you need.

Hiring an HVAC Contractor

Last, but not least, ask when they can start work. This isn’t necessarily indicative of whether they are a reputable HVAC contractor or not, but it is important at the height of summer. You don’t want to be waiting around for a couple of weeks to get your unit repaired.

Are you looking for an HVAC contractor? Give us a call here at All Care Comfort Solutions for your free consultation